Policies
A few simple notes on how we work, ship, and care for the products we make.
Shipping & Fullfillment
Orders are typically processed within 1–3 business days.
Once your order ships, you’ll receive tracking information by email.
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We offer flat-rate shipping of $8.95, with free shipping on orders over $65.
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We ship with care and intention — delivery times may vary slightly depending on carrier and destination.
Local & Community Offerings
Some products — including fresh mushrooms and select community offerings — are shared locally through restaurants, special events, or in-person collaborations and may not be available through our online shop.
Availability can vary based on season and capacity.
About Our Mushroom Jerky
You may still see our mushroom jerky pop up from time to time. Right now, it’s produced in limited batches and available exclusively at all Paul’s Pharmacy locations.
It’s not currently offered through our website.
Product Uses & Information
Our products are crafted with care and meant to support everyday wellness and enjoyment.
They are not intended to diagnose, treat, cure, or prevent any disease.
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If you have questions about a product, its use, or whether it’s a good fit for you, we encourage you to reach out before purchasing.
Returns & Exchanges
Due to the nature of our products, we do not accept returns.
That said, if your order arrives damaged, incorrect, or with an issue, please reach out. We’re always happy to help make things right.
Questions & Contact
We believe good products come with good communication.
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If you have questions about an order, a product, or anything else, please contact us — we’re always glad to connect.